Wednesday, October 21, 2009

Do We Pay When Contract is Breached?

It's sickening to read a newspaper article stating that "not a single reservoir in Selangor was cleaned or washed for the whole of last year". Not only that, even the Sungai Sireh water treatment plant in Kuala Selangor had not been washed for over 10 years.

What's happening? Who's in charge of it?

Let's see:-
* Raw water - State government of Selangor
* Water treatment - Puncak Niaga Holdings Bhd, Syarikat Pengeluaran Air Selangor Sdn Bhd (Splash) and Konsortium Abass Sdn Bhd (ABASS)
* Distribution of clean, treated water to consumers - Syarikat Bekalan Air Selangor Sdn Bhd (Syabas)

Our monthly water bill would have included all the above services - provision of raw water, water treatment and distribution of consumable water to us. Failure on one part of the services would have considered a breach of contract?

If they had not done / completed their works, why do we still need to pay the full amount? It's always at the expense of the consumers. What choice or say do we have when such things happen?

If we protest by not paying, we would be penalised.

If they didn't do their works, how should they be penalised?

Reading: Operators fail to follow clean-up schedule - Star
Tags: Puncak Niaga Holdings Bhd, Syarikat Pengeluaran Air Selangor Sdn Bhd, Splash, Konsortium Abass Sdn Bhd, ABASS, Syarikat Bekalan Air Selangor Sdn Bhd, Syabas, Water Treatment Plant, Reservoir

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3 Comments:

Blogger Chemhoster said...

What about the unsatisfactory broadband services? A breach of contract also? I;ve heard many complained that they pay for miserable broadband services.

22 October, 2009 02:05  
Blogger Ted said...

Just this morning I've aged 20 years talking to the ppl at TM. My phone line and fax line has conked for 1 week...and they are champions of delays. But really we are on the losing side... u don pay then they cut. Broadband u can jump to competitors still but water services no choice.

22 October, 2009 11:11  
Blogger Johnny Ong said...

chemhoster - that's precisely what i'm trying to say, consumers can complain but to no avail and still forced to pay for a service that is not

ted - broadband providers are still not at their best

22 October, 2009 22:45  

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