News on EPF Nominations/Beneficiary List

Some people might be wondering why did Employees Provident Fund issued this statement today:-
"EPF still maintains all nominations on record"
The Employees Provident Fund (EPF), which is updating its nominations record system, said all nominations made by its members for their EPF savings are still maintained on record. (source: The Edge Daily)

EPF has also clarified the situation in their own website to allay public fears. Who doesn't fear when 23% (11% by employee and 12% by employer) of your salary goes into it every month. I'm very sure that something BIG has gone very wrong this time if not EPF wouldn't have publicised such statement everywhere.

EPF's website (in Malay language or you can view it under the English version too):-
KWSP Perjelas Isu Penamaan
Kumpulan Wang Simpanan Pekerja (KWSP) ingin menjelaskan bahawa penamaan yang telah dibuat oleh ahli terhadap simpanan mereka masih ada dalam rekod KWSP.
Penjelasan ini dibuat berikutan timbul kekeliruan apabila ahli menyemak status penamaan mereka di kaunter KWSP atau melalui penyata kira-kira yang diperolehi pada tahun ini dan mendapati tiada rekod penamaan yang dicatatkan.

I have received an email (posted below) 3 days ago on this matter as well where a couple saw their beneficiary list being wiped off from EPF's records. Did plan to drop by at EPF to check on my records too to ensure it's proper and the same as what I wanted. Just in case. I'm sure there are many more 'victims' but most people won't check on it thinking that it's safe. Remember, EPF is still government owned and lackadaisical attitude is still prevailing in government offices. Wonder who can verify that EPF is really in the midst of updating their records that caused all this 'disappearance of records'.
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>Hi Jennifer, Good morning
>I wish to express my sincere thanks to you for advising me to check
>with EPF, went yesterday with my wife and shock to find out that both
>our a/c's do not have any beneficiary. We are very sure that we had
>personally gone to EPF office together and updated our record and now
>all the records are gone. Reason given by the officer was "Saya pun
>tidak dapat jawab lah, munkin sudah sampai masa kamu check sendiri".
>
>Two of my friends went to check after receiving my e-mail also found
>the same answer - No record.
>cc. to friends & colleagues - Strongly advise to check your EPF records.
>Thanks
>
>Dear All,
>Just to share with you my recent experience with EPF nomination of beneficiary.
>
>Years ago I nominated my beneficiaries but when I checked on my EPF
>status yesterday I discovered that my beneficiaries were not
>registered. In fact according to EPF records I do not have any beneficiaries listed.... blank!!
>
>Subsequent enquiries showed that I am not the only one experiencing this.
>One possibility why this happened could be the migration of data when
>EPF upgraded their system some years ago.
>
>For your family's sake, suggest you clarify with EPF to ensure that
>your beneficiaries are updated.
>
>Better safe than sorry.......
>
>P/s.........does not apply to our Muslim frens cos' they are under Syariah laws.
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So far, I only knew of the following EPF offices:-
* Menara Komtar, Paras 47, Penang
* Wisma KUWASA, Ground Floor, Jalan Raja Laut, Kuala Lumpur
* Bangunan Yayasan Selangor, near AMCOP Mall, Petaling Jaya
* Wisma Peransang, Shah Alam, Selangor Darul Ehsan
* Wisma Emerald, Jalan Meru, Klang, Selangor Darul Ehsan
* Bangunan EPF, Johor Bharu (center of the city, opposite Wisma Imigresen)
(pls provide info on other EPF offices if you knew under the Comments section)

Pass around my blog website address (http://johnny-ong.blogspot.com) to all your family members, relatives & friends so that they can read about this issue and know what's happening.

Will post tomorrow on the consequences if you fail to have a proper nominations/beneficiary list if you pass away. And if this did happen to you, kindly comment and share with us what happened and the remedy.
Tags: Employees Provident Fund, EPF, Nominations, Beneficiary, Malaysia